Explore our comparison of Wiink and Rivo.io and find out the best customer engagement platform.
Rivo.io is a loyalty, reviews and referral platform.
Wiink offers the same three solutions but goes further by adding two additional tools: influence marketing and UGC.
Let's compare these two platforms' features.
Both offer loyalty programs that are extremely easy to set up. Creating a mission doesn't take more than a few minutes. Wiink and Rivo.io offer dozens of pre-designed missions, which you can choose and customize to your liking in just a few clicks. If needed, both platforms also propose to create a new mission from scratch.
Rivo.io and Wiink also offer a tool to encourage customers to leave reviews. Both allow you to generate and display these reviews on your own website. Wiink, though, also allows you to generate customer reviews on other platforms, like Trustpilot, Google, Facebook, Tripadvisor,...
As for referral, Wiink and Rivo.io give the possibility to create, set up and launch a program quickly and easily. Both allow to offer customizable, easy to earn and redeem rewards for your customers.
Rivo.io's functionality ends here, but Wiink's does not.
Wiink also includes a tool to help generate and collect UGC; whether it's photos or videos sent directly by consumers, or social media posts automatically uploaded into your platform's UGC library. The icing on the cake: you have full rights to reuse each of these contents.
Last but not least, Wiink also offers a feature for influencer marketing. Customers will automatically be suggested the most relevant influencers according to their target and objectives. The platform also integrates an application management tool to simplify the influencer recruitment process.
Rivo.io is a platform exclusively designed and developed for Shopify.
Wiink also has a built-in Shopify integration, which allows you to automatically add your loyalty program to your website.
However, Wiink also cares about its customers running on other e-commerce platforms. You can also integrate your program on your website, via a simple Iframe. It won't take more than a few minutes.
Your loyalty program page, whether integrated via Shopify or not, is fully customizable (logos, colors, images, texts, etc.) to be 100% in line with your brand image and integrate with your website's visual identity.
The Shopify integration allows you to use Shopify discount codes for your customers rewards, but also and especially to create specific missions to encourage your visitors to create a customer account, in exchange for additional points.
Wiink offers a 15-day free trial, during which you have access to 100% of the platform's features. This gives you time to launch your first loyalty, review or referral program (or your first UGC or influencer campaign) and see the first positive results on your analytics dashboard.
Rivo.io also offers a free trial of its platform, but only for 3 days and within the limit of 150 monthly orders.
The first subscription for the Rivo.io loyalty and review platform starts at $49 per month. The monthly order limit is 500. This plan unlocks advanced rewards and the loyalty page builder.
As for Wiink, the first package starts at $99 per month and allows up to 1000 orders per month. This plan gives access to the core level of the platform (CRM, dashboard, community page, personalized branding, etc.)